Are you having problems with the software program Outlook where you are getting an error message that says [pii_email_8fac9ab2d973e77c2bb9] or something similar? You are not alone. Many people are getting this error code for various reasons. Fear not though, because we are here to fix it for you with five possible solutions – many of which are very easy to apply.
Please note that this article is similar to another one that we have written which is known as the solution to error code [pii_email_9adeb2eb81f173c673a5]. This is because the problem that you are experiencing can appear as many different error codes. If you want a full list of error codes and a more thorough solution to the problem, we suggest checking that article out.
Solving the [pii_email_8fac9ab2d973e77c2bb9] Error Code
Below we have listed five solutions that should solve the [pii_email_8fac9ab2d973e77c2bb9] issue for you. If one solution isn’t working, just try another one.
If nothing is working, the last resort would be to speak with the support team at Microsoft. They are available 24/7 on live chat and can be reached by clicking here.
1. Remove e-mail accounts and add them again
This will likely only work if you are using multiple e-mail accounts in your Outlook, but whether you are or not we suggest trying this out. Go to your account settings and remove all of the e-mail accounts that you have. Close the program, restart your computer and add the e-mail accounts again. Is the [pii_email_8fac9ab2d973e77c2bb9] error still there? If so, try the next solution.
2. Remove the cookies and cache of Outlook
The e-mail client of Outlook automatically saves certain data and stores it as cookies and cache on your hard drive. This is usually not a bad thing, but it could in some circumstances be the reason to the error. On your hard drive, where Outlook is installed, locate a folder that’s called “RoamCache” and delete all files in it. Don’t worry, this won’t do you any harm, but should hopefully solve the [pii_email_8fac9ab2d973e77c2bb9] message.
3. Update Outlook to the latest version
If you aren’t running an up to date version of Outlook this may be the problem. Under the file and office account tab you are able to find update options. Check if you’re on the latest version of Outlook, otherwise update the program.
4. Change SMTP port number to 587
By going to your account settings in Outlook and double clicking the e-mail you are using you will be able to change the server settings of your e-mail. Just click on more settings and then advanced. The outgoing server (SMTP) will say 465. Change this to 587 and save. Hopefully this should solve the [pii_email_8fac9ab2d973e77c2bb9] error.
5. Reinstall the e-mail client
Politicians are not the only ones that can go corrupt – so can computer files. It may be that the issue of [pii_email_8fac9ab2d973e77c2bb9] lies in damaged files of your software. To solve this you need to uninstall the program and delete all files and then reinstall Outlook again.
If this or nothing else worked to get rid of the error message, now is the time to have a chat with the support team at Microsoft.